This is where you will find all things related to your membership package. We will also send you information, offers, and updates pertaining to your 22-23 membership via email: please add “email@example.com” to your safe senders list to ensure delivery of information.
WELCOME TO THE FAMILY!
We are so glad you have chosen to subscribe. We’ve created this Subscriber Portal to help you understand how your subscription works. This portal is an incredible resource containing information about our Missed Performance Policy, late arrivals, Box Office Hours, Subscriber Weeks, and the answers to all our most frequently asked questions. Please bookmark it to keep it as a handy reference throughout the season.
HOW & WHY WE CHOOSE OUR SEASON
From musicals to plays, comedies to dramas and more, season planning is an ongoing and often-shifting puzzle. As we plan the season we strive to strike a balance between passion, humanity, and audience interest. When we select a story to produce, we do so in a way that honors the integrity of what the writer has written. We don’t add or subtract language or content, as that alters both copyright and the intent of the writer. We showcase a range of circumstances and characters from multiple walks of life, creating
connection points for our audience to see themselves or find empathy for someone who is different. We truly have something for everyone: you’ll laugh your butts off, cry your eyes out, love your families silly, find true love, change the world, and overcome adversity. We can’t wait to see you at the theatre!
As a subscriber, you get exclusive access to exchange your dates, book your Guest Passes, and buy additional tickets for any show in the season BEFORE they go on sale to the General Public. Just one more perk that you’ll only find at Aurora! Subscriber Week is June 19-June 25.
HOW TO PICK UP YOUR TICKETS
You have two options this year to pick up your tickets.
- Pick up your tickets during Subscriber Week. (Beginning June 19)
- Pick up your tickets at each performance at Will Call.
Each Season Ticket comes with 2 FREE Exchanges. Only Season Ticket Holders have the privilege of being able to exchange their performance date! You may exchange your dates during Subscriber week for that particular production or during the run of the show as long as we have at least 24 hours notice.
THINGS TO REMEMBER:
HOW TO MAKE EXCHANGES EASIER:
Want to exchange your tickets, but don’t yet know when you’re available to come? The best thing you can do is to call or email the Box Office prior to your original performance date. We’ll release your tickets and then you just contact us when you have chosen a date.
Ticket Exchange Request
We understand not every show is for every person, which is why we include one switch pass with each season ticket. If there’s something in our Signature Series that does not interest you, we’re happy to allow you to switch your tickets to another series or event.
Please note that you are not able to switch one Signature Series show to another.
How to make switches easier:
Want to switch your tickets, but don’t yet know when you’re available to come? The best thing you can do is call or email the Box Office prior to your original performance date. We’ll release your tickets and then you can contact us when you have chosen a date and we’ll complete the switch.
Ticket Switch Request